) November 11, 2008 -- Nippon Research Center (NRC), Japan's fifth largest Market Research agency among domestic capital-owned research agencies, has selected Confirmit to conduct its Web-based survey projects, clean and process survey data, and provide online reporting access to its clients.

NRC will use Confirmit for domestic and international studies that are conducted across its online panel. The Confirmit On-Demand platform will be integrated with Confirmit Data Central and Confirmit Reportal to provide a complete solution for data collection, data processing, and online analysis and reporting.

) January 6, 2009 -- Synovate China, the largest customised research agency in China, has selected Confirmit as one of its platforms to support its online research business within mainland China.

Synovate has consistently been at the forefront of innovation in online research in China, and has now become the first agency in the region to adopt the Confirmit On-Premise solution. The move will enable the agency to deliver faster survey response times, more reliable connectivity to survey projects, greater assurance for date security and wider opportunities for integration with back-end and third-party databases and applications. The On-Premise solution also allows Synovate China to serve the needs of several key clients in terms of storing data at the local country level.

) September 16, 2008 -- Confirmit, the world's leading vendor of software for Enterprise Feedback Management (EFM) and Market Research, today announced that industry veteran Todd Yancey has joined the company as Vice President Strategic Accounts. Yancey joins Confirmit from Vovici, where he was responsible for North America and Asia Pacific enterprise sales and strategic relationships.

) October 8, 2008 -- Confirmit announced that it has joined forces with Cisco WebEx to deliver a webcast highlighting the strategic impetus behind Cisco WebEx's decision to implement a voice of the customer program. The program has resulted in increased customer satisfaction, reduced costs, and increased customer loyalty.

In this webinar, Kathryn Williams, Senior Manager, Customer Experience and Loyalty of Cisco WebEx will share the lessons learned and the success achieved in the program so far in the evolution of Cisco WebEx's customer satisfaction and loyalty program, which is powered by Enterprise Feedback Management platform Confirmit.

) December 3, 2008 -- eVergance, a leader in customer service strategic consulting and systems integration, and Confirmit, the world's leader in software for Enterprise Feedback Management (EFM) and Market Research (MR), today announced they have partnered to deliver best-of-breed Enterprise Feedback Management solutions.

"In an uncertain global economy, customer retention strategies are a critical business investment," said Gary Schwartz, SVP Marketing for Confirmit. "eVergance brings the expertise to ensure that the program is aligned with key performance metrics and goals while Confirmit delivers the underlying technology that drives actionable insight across the business."

) December 1, 2008 -- Confirmit, the world's leading vendor of Market Research and Enterprise Feedback Management software, today announced the most successful quarter of new business revenue in company history. For nine months ending September 2008, the company delivered revenue growth of 51% for the period compared with 2007, with a renewal rate of over 100%.

) August 19, 2009 -- Noble Systems Corporation, a global leader in innovative contact center technology solutions, introduces Noble® SIPhony, an evolutionary platform for unifying customer communications via a server-based telephony architecture.

) May 19, 2009 -- The term Cloud Telephony is being tossed around as a catchphrase these days, much like "Voice 2.0" or "Telephony Application Provider." Picking the right partner is essential to providing a great telephone experience to your customers.

) September 8, 2009 -- Noble Systems Corporation, a global leader in innovative contact center technology solutions, has acquired assets from TouchStar Software Corporation. Noble Systems has acquired TouchStar's assets, including the TouchStar brand and all intellectual property. The acquisition further improves Noble's small and medium business (SMB) offering to complement its large enterprise offer and provides TouchStar users a way forward with the resources of an experienced contact center technology partner.

Los Altos, CA - cyLogistics announced today that it has released Version 2.0 of its award winning TrueBill billing solution for Internet Telephony Service Providers(ITSP), LECs, CLECs & cable companies. "With this release, we have introduced the next generation of Telephony Billing that is VoIP centric," said Don Witt President of cyLogistics. "This release currently has 28 modules that allow the VoIP Telephony provider to pick and choose the features they would like to support and offer to their customers. In this era of Designer Telecom Providers, the billing package has to be very stable and flexible to allow for evolving technology."

) December 19, 2008 -- Vovici (voh-VEE-see), the leading provider of Enterprise Feedback Management (EFM) and online community Software-as-a-Service, announces the availability of Vovici v4, the world's broadest suite of enterprise feedback applications. Vovici v4 brings online communities, business intelligence (BI) and survey software to a common platform for the first time.

) October 3, 2008 -- Esna Technologies Inc. (Esnatech) announced today it has added support for Broadsoft BroadWorks VoIP platform to its Telephony Office-LinX Unified Communication platform. Broadsoft BroadWorks is the industry's leading VoIP application platform and provides revenue-generating voice features for fixed-line and wireless service providers. BroadWorks offers the widest array of applications from a single platform, including Hosted PBX, Mobile PBX, Business Trunking, IP Centrex, and Residential Broadband. BroadWorks delivers these applications with carrier-grade interoperability, back office capabilities, redundancy, and scalability.

Mobile UC

) November 24, 2008 -- Vovici (voh-VEE-see), the leading SaaS provider of Enterprise Feedback Management (EFM) and custom online communities, today unveiled a new solution for survey analytics that for the first time marries the power of business intelligence to feedback data. Called Vovici Feedback Intelligence, it empowers business users with an unprecedented capability to easily analyze, visualize and distribute feedback analyses, while removing the complexity of traditional business intelligence tools.

Vovici logo

) April 5, 2009 -- Indosoft Inc. and NT Sweden have successfully installed the Indosoft call center software with a newly developed agent session controller at SAMTRANS. This agent session controller for the call center software allows NT Sweden to provide a feature rich inbound call center solution with a native Windows client.

) November 11, 2008 --
Voxitas, a leading business class VoIP national service provider,
today announced it has completed the expansion of its business VoIP
network into the southeast United States. This network expansion allows
Voxitas to serve virtually the entire southeast including Georgia,
Florida, North Carolina, South Carolina, Tennessee, Alabama, and
Mississippi with our business class Quality of Service (QoS) based
services.

) February 4, 2009 -- Indosoft Inc. announces the successful installation of its call center software suite at eCreek Solutions Group. This deployment of Asterisk based call center software with "Enhanced Q-Pump and ACD" enables eCreek to expand into inbound call center services.

) February 1, 2009 -- Sutus Inc., the company behind the Sutus Business Central™, a unique all-in-one device that combines all the Telephony, data and networking features required to run a modern-day office, today announced pricing that dramatically reduces the TCO (total cost of ownership) for small businesses. The new pricing opens the door for any small business, from start-ups to established, mature companies, to leverage the benefits of enterprise-grade advanced telephony and networking technology. The pricing, which makes the Business Central the most competitive small business solution on the market, starts from a MSRP of $2199 (USD).

) December 9, 2008 -- Unison™, the only fully-unified communications software, is now available free of charge as the world's first sponsor-supported enterprise application. This move gives millions of SMBs worldwide an exciting zero-cost alternative to high-cost solutions like Microsoft Exchange or simplistic hosted offerings such as Google Apps.

Unison logo

With sponsor-supported Unison now available, any organization can download the Linux and Windows-based software at www.unison.com, then deploy it without needing to buy licenses. Unison is:

) September 29, 2008 -- Memphis-based Regional Adjustment Bureau announced the implementation of Ontario Systems Verified Contacts On-Demand today. Verified Contacts On-Demand is Ontario Systems' first Software-as-a-Service module, with many more to come.

This hosted solution offers RAB complete integration, eliminating the upload/download process required with other vendors. It provides all the benefits of a "pay-as-you-go" model while ensuring FOTI compliance, following the American Collectors Association recommendations.

) January 5, 2009 -- SimpleSignal, a leading service provider of hosted telephone systems for businesses, and Wesbell Technologies, the sole North American distributor of the AastraLink Response Point solution, announced today that they have entered into a distribution agreement to market SimpleSignal's SIP Trunking solution to Wesbell's AastraLink Response Point resellers.

) December 16, 2008 -- Unison™ unified communications, the world's first free enterprise software, now supports Cisco and Digium SIP gateways, allowing any SMB to deploy unified communications at minimal cost by keeping its existing phone lines and numbers. As well as minimizing expenses due to major IT changes, Unison's compatibility with popular gateways also gives companies the ability to keep their traditional 'POTS' telephone lines if they do not wish to switch to VoIP for external telephone calls.

) December 12, 2008 -- UCN, Inc. (NASDAQ: UCNN), the market leader in on-demand call center software, has signed an agreement for inContact® Echo® with a rapidly-growing energy services company. The new customer has hundreds of agents at multiple contact center sites.

) June 8, 2009 -- Clarabridge, the leading provider of text analytics software used by many Fortune 1000 companies to improve customer experience management (CEM), today announced it is helping Sage North America deliver a superior customer experience to its clients by automating and analyzing text-based customer feedback from surveys conducted across its business management software product lines.

) February 2, 2009 -- Unison™ unified communications, the world's first free enterprise software, announced the first fully-unified communications solution which can deploy e-mail and telephony instantly on a virtual server. With the launch of Unison for Parallels Virtuozzo Containers, the leading OS-level virtualization solution, any SMB or hosting provider can move immediately to unified communications.

) October 27, 2009 -- CoreDial, LLC, a premier provider of hosted PBX and VoIP software and services, today announced its VoiceAxis 3.0 multi-tenant PBX and VoIP management software will support the full line of Aastra SIP phones. VoiceAxis current has pre-built profiles for the Aastra 675xi series SIP phones, and the company announced its intention to support the Aastra XML toolkit.

) July 15, 2009 -- Plum Voice, the leading single-source provider of automated telephony solutions, today announced the availability of Plum Survey, the first tool that allows users to create one survey and deploy it over both the Internet and the telephone. Plum Survey also provides users with real-time analytic tools and graphics to help navigate responses to identify hidden trends, patterns and behaviors.

Designed for businesses and organizations, Plum Survey collects and analyzes valuable data without the high cost of using traditional interactive voice response (IVR) solutions.

) October 23, 2009 -- New findings by independent researcher, Dennis Brooks, show that Earth's magnetic field and the planet itself are components of a complex dynamo system, which surrounds the planet. The planet and its magnetic field are part of the dynamo. According to this new theory, no internal dynamo or ocean current helps in producing or maintaining the magnetic field because other planets with magnetic fields do not have ocean currents or iron cores.

Each planet does not have a unique way of producing its magnetic field. The magnetic field of each planet is produced by a planetary dynamo system and its ring current.

) May 15, 2009 -- Vovici, the market-leading provider of survey software and Enterprise Feedback Management (EFM), today announced a free trial service of Vovici's online survey software. This trial provides survey authors access to the industry-leading feedback tools necessary to measure and monitor employee and customer feedback initiatives.

Vovici logo

) June 25, 2009 -- Coordinated Systems, Inc. (CSI), a provider of call recording and quality monitoring solutions for call centers and ShoreTel, Inc. [Nasdaq: SHOR, a leading provider of Pure IP Unified Communications (UC) solutions, are pleased to announce that the CSI Virtual Observer solution is now certified with ShoreTel's UC system. Virtual Observer extends the ability of ShoreTel's UC solutions to allow businesses to fully automate their call center quality assurance processes with advanced management capabilities.

Virtual Observer earns ShoreTel Certification

) March 29, 2009 -- Aastra, a leading company at the forefront of the enterprise communication market, announced today that Covad Communications, a leading national provider of voice and data communications, has tested and certified the AastraLink Pro™ 160 IP-PBX compatible with Covad Integrated Access service.

) October 22, 2008 -- IndustryDynamics today announced availability of VoiceGear™ Connect line of Skype™-to-PBX gateways based on second generation enterprise Linux platform. VoiceGear™ Connect gateways enable medium to large size businesses to leverage VoIP and experience significant savings on communication of up to 90% while preserving their investments into existing telephony infrastructure. Since its introduction, the powerful VoiceGear™ Connect platform for Skype™ has been successfully deployed by governments, international organizations and medium to large size corporate clients.

) February 2, 2009 -- IPitomy Communications (www.ipitomy.com) announced today that Technology Marketing Corporation's (TMC®) INTERNET TELEPHONY magazine has named The IPitomy IPPBX and IP550 SIP Telephones as a recipient of its 2008 Product of the Year Award.

IPitomy IP PBX System

   
Nick Branica, CEO of IPitomy Communications, explains "IPitomy is making a difference in the reseller channel for IP Communications., Our focus on ease of installation and ease of use has really paid off.

) March 5, 2009 -- Sutus Inc., the company behind the Sutus Business Central™, a unique all-in-one device that combines all the Telephony, data and networking features needed to run a modern-day office, today announced that Computer Troubleshooters, Canada's largest and most successful computer support franchise, is to become a Sutus reseller. At the same time, Computer Troubleshooters is upgrading its own IT and Telephony infrastructure with the device.

) January 27, 2009 -- CosmoCom announced today a global reseller agreement with HP that will provide enterprises and telecom service providers with a unified contact center and media platform. The integrated solution can help companies reduce cost and time-to-market as their contact centers handle customer inquiries through live operations and automated voice response systems.

) April 7, 2009 -- FacetCorp announced that Technology Marketing Corporation's (TMC®) INTERNET TELEPHONY magazine has named FacetPhone as a recipient of its 2008 Product of the Year Award.

) June 16, 2009 -- In his latest Research Magazine article "Key Survey reviewed" (Issue 515, April 2009), Tim Macer found Key Survey flexible, sophisticated and competitively priced for the high-end of the market's middle-ground. Most notably in his comprehensive application review, Mr. Macer rated Key Survey's value for money 5/5 as benchmarked against other leading online survey software and data collection solutions. "For a relatively low fixed cost, based on the number of users, you get a hosted solution with no restrictions on the number of interviews you do each year - something that is almost unheard of in the software-as-a-service market," he explains.

) August 11, 2009 -- As Media Communications, a telesales operator promoting magazines, health benefits programs and business-to-consumer programs, expanded its business, the company required a contact center technology capable of supporting its growing customer base, multiple call centers and outsourced sales agents. Media Communications selected CosmoCom's CosmoCall Universe™ (CCU), which enables businesses to consolidate globally distributed, enterprise-wide customer communications activities onto a single virtual platform, yielding lower operations costs and higher employee productivity.

) May 28, 2009 -- Magnetic Media Holdings Inc., the industry leader in 3D displays, today announced that History Channel will utilize the company's display technology to promote its new series, Expedition. Magnetic's 57'' auto-stereoscopic Enabl3D displays will be featured in two street level billboard installations designed by Pearl Media. Passer-bys will be able to experience Expedition content in true 3D without the use of any special eyewear.

) April 27, 2009 -- Once every so often an innovation appears that transforms industries. Like the tractor to sharecropping, TCN's new technology advancements will revolutionize accounts receivable management, political campaigning, marketing, call centers and other verticals. For the first time ever, a fully web-based, no hardware/software, sub-second-connecting predictive dialer is available to any company with basic computers and an Internet connection.

) August 16, 2009 -- Infonic Document Management, one of the markets' leading Document Management (DM) solution providers, today announced it has joined the Fujitsu "One Capture Alliance" Imaging Partner Program and has certified all Fujitsu fi-series scanners with its document management software solutions.

The combination of Fujitsu scanners and the Infonic Document Manager Business Edition, which was recently launched for the Small to Medium Business (SMB) market, enables companies to scan documents directly into the Infonic DM system for secure management and retrieval. The complete solution can be purchased through Tech Data Corporation.