SME Bosses Discuss the Impact of IT and Globalisation at Computerworld Malaysia Forum

) November 8, 2008 -- At Computerworld Malaysia's final Forum of the year--entitled 'Grow Big the SME Way', and held on October 30 at the Mandarin Oriental, Kuala Lumpur--the country's small and medium enterprise (SME) heads met with technology industry leaders to explore the growth opportunities from strategic IT use in today's increasingly competitive environment.

Among the concerns raised the most were rising business costs, the need for business growth to ensure survival, and the technologies or computing paradigms that could help them meet the demands on those fronts: IT skills certification, wireless networking and convergence, and information security.

More than 65 business and IT heads from Malaysia's select group of the leanest and most progressive enterprises attended the Forum to exchange ideas with officials from the Federation of Malaysian Manufacturers (Computerworld Malaysia's official event partner at the Forum), as well as key representatives from PIKOM, Small and Medium Industries Development Corporation (SMIDEC), as well as sponsors EMC, Motorola, Fortinet, Kaspersky Labs, Sony's Storage Media, and Acronis.

For Computerworld Malaysia's Deputy Editor, AvantiKumar, one message had to go through to the audience and their compatriots in the world of business. "It's important that SMEs recognise that they can no longer count on their size and relative obscurity to keep them safe and profitable, humming along quietly in one corner making a stable income," he said. "They have to know that rapid globalisation has brought their competitors from all across the world to their respective markets. And they have to learn to leverage the one, for the lack of a better word, 'equaliser'--information and communication technology--that'll bring them up to parity with their global competitors, large or small. This is where they come to do that."

SMEs CAN ACT BIG

Keynote speaker, Chairman of the Corporate Social Responsibility Committee at PIKOM, Simon Seow, kicked off the proceedings of the day by giving delegates a broad perspective on the challenges facing SMEs on the global stage and in Malaysia, cautioned against SMEs doing exactly what large enterprises do and expecting it to work every time, drew comparisons between the workings of large enterprises and SMEs, and delved into the risks, advantages and benefits of IT skills certification.

Seow was heartened that much of what he talked about was in common with the experiences of the delegates he spoke with during the event. "Unlike huge conglomerates that only see doom and gloom--or at least that's what they say--at the moment, many of the SMEs were seeing it as another part of the up-down cycles, which they ought to be careful of, and even to look for opportunities within."

The presentation by main sponsor EMC South Chief Architect, Sal Fernando, was an examination of the information overload problem that enterprises of all sizes face today, and how they can harness the power of their information infrastructures to counter such a problem and turn their data into potent tools for growing their businesses.

HELP AVAILABLE

John A. Cunningham, Director, Enterprise Wireless and RFID, Enterprise Mobility Business, Motorola Asia Pacific, then took the stage to talk about the best that technology has to offer by way of wireless connectivity for the empowerment of businesses, regardless of size, to extend their operations with a mobile workforce.

"It is important for SMEs to understand the message, that leveraging convergence and mobility solutions is not out of their reach," said Cunningham. "It is something they can definitely do within their budgets, and it is something they should do in order to stay in business".

The Deputy Director of the Financing and Monitoring Division of SMIDEC (government agency devoted to coordinating the development of SMEs in this country) Razali Hashim, delved into the ways SMEs can tap his organisation's various support programmes for the services sector in the information and communication technology space in order to get ahead and gain some measure of competitive advantage against large multinational corporations entering their markets.

"Malaysian SMEs need to take note of the additional grants and soft loans available from the government. In these times, it is doubly important for such organisations to take advantage of the support schemes that will help them stay afloat and grow on the global stage. Most companies in Malaysia in most sectors actually are SMEs and play a key part in the economy of the nation," said AvantiKumar in support.

HEAVY SECURITY MESSAGE

The rest of the event was focused primarily on information security issues. The main thrust of Fortinet's Channel Manager for Malaysia and Brunei Wilson Tham's presentation was that SMEs not only can deploy but actually need a Unified Threat Management approach to keep their business information network secure at all times.

"SMEs are most vulnerable to security breaches because unlike large enterprises, SMEs typically have a much smaller technical team and relatively fewer resources in setting up a credible security system for the company," said Tham. "Security is a key priority for SMEs because Internet threats do not discriminate by business size. This creates a clear and present danger for all companies, including SMEs, to risk being attacked by cybercriminals."

And, Kaspersky Labs Asia's Director of Channels, Southeast Asia, Gun Suk Ling, drove home the point that many organisations, and especially SMEs, typically fail to implement adequate infosecurity measures, usually end up paying for it, and should seriously be plugging whatever gaps in their infrastructures today.

For inquiries, please contact:

AvantiKumar - W: +603 7804 3692 - E: akumar@fairfaxbm.com
Teng Fang Yih - W: +65 6395 8028 - E: fyteng@fairfaxbm.com

- About Computerworld Malaysia:
Computerworld carries authoritative analysis, news and coverage on IT trends and implementations, both locally and around the globe. The magazine targets IT professionals from enterprises to SME across industry segments. They are responsible for identifying, evaluating and recommending brands and products to fit their organizations' strategic IT plans.
Check out the publication at www.mis-asia.com/magazines/computerworld_malaysia

- About Fairfax Business Media:
Fairfax Business Media Asia publishes MIS Asia, CIO Asia, Computerworld Singapore and Computerworld Malaysia magazines. It is part of Fairfax Media, Australasia's largest newspaper publisher with titles such as the Australian Financial Review, Business Review Weekly, The Sydney Morning Herald, The Melbourne Age, The Sun-Herald and The Canberra Times. Visit our online portal at www.mis-asia.com

Similar entries

  • ) September 28, 2008 -- Asia's leading Enterprise IT publisher -- Fairfax Business Media Asia (FBM Asia) -- has expanded its regional newsstand and paid circulation channels to satisfy demand for the broader availability of its print titles.

    The move makes FBM titles -- MIS Asia, CIO Asia, Computerworld Singapore, and Computerworld Malaysia -- available in major regional bookstores across Asia.

    These outlets include: Singapore (Borders, Kinokuniya, MPH Bookstore, Page One and Times Newslinks); Malaysia (MPH, Popular, Kinokuniya, Borders, My News and Guardian); and Hong Kong (Dymocks , Page One, Cosmos Books, Jumbo Grade and Commercial Press).

  • ) June 5, 2009 -- Remember the following names well, for they are the winners of Computerworld Malaysia's third annual Customer Care Awards (CCA), which celebrate the best in pre-, during and post-implementation consulting, support and maintenance work as performed by this year's most valuable information and communication technology (ICT) providers in this country.


    Cisco Systems, Dell Asia Pacific, Fortinet Malaysia, IBM Malaysia, Microsoft Malaysia, Oracle Corporation, Symantec Corporation, Telekom Malaysia and Trend Micro Malaysia.

  • ) December 15, 2008 -- Senior Asian information technology (IT) executives are cautiously confident about maintaining staff numbers through 2009, despite the economic downturn.

    Although the global economic crisis dominates their thinking, 43 per cent of CIOs across the Asia Pacific expect to increase their IT staff headcount in the year ahead. More than a third (36 per cent) of this group indicated they planned to increase IT staff by between one and 10 per cent.

    More than a quarter (28 per cent) expect their tech staff numbers to remain unchanged through 2009. Less than 10 per cent expect to have to cut IT staff numbers.

  • ) October 18, 2008 -- Microsoft Singapore was the stand-out performer--followed by IBM , Cisco, Hewlett-Packard Singapore and SAP--in the prestigious 13th annual Readers Choice Awards. The awards, which have been dubbed the 'Oscars of the Singapore IT community', were presented on 15 October 2008 by leading technology and business publication Computerworld Singapore.
    Other award winners included APC, Blue Coat Systems, Check Point Software Technologies, Fuji Xerox Printers, InFocus, Lenovo, Nokia, Oracle, Polycom, Samsung Asia, SingTel and Symantec.

    The coveted Computerworld Singapore Readers Choice Awards go to vendors that score well with their customers (who vote for products) in the areas of price, performance, functions and ease of use of their products and services.

  • DotAsia Partners with Web2Asia to Launch GoingEast.Asia Survey

  • In response to the increasing demand for web and data hosting space by SMEs with restricted budgets, BlueSquare Data has launched the Virtual Server Platform via its PoundHost brand.

  • Linux company IPSYSTEMS Inc announced today the beginning of its month-long celebration of the company's eighth year in the Philippine open source industry.
    Our eight years in the business has been marked by an increasing number of Philippine small and medium sized enteprises (SMEs) being educated and knowledgable on Linux, and actually making use of open source software to help them achieve their business goals. We feel very happy with this achievement, as this has always been our mission. said Patricia B. Celis, VP for sales and marketing.

  • Cloud computing is set to become increasingly mainstream, but ahead of their time, Xtraordinary Hosting already makes sure its customers' data is as secure as it can be.

  • ) September 22, 2008 -- Exari Group, Inc. (www.exari.com) a leading document assembly and contract management software company announced today that Oikocredit International has licensed Exari Document Assembly to automate its production of contracts. Agreements will be created for loans provided in over sixty countries spanning Latin America, Asia, Africa, Central and Eastern Europe.

  • Aone Max, offers a single source sap managed application hosting, sap life-cycle management services, software deployment support to help organizations optimize business processes and use of resources

  • Aone Max, offers a single source sap managed application hosting, sap life-cycle management services, software deployment support to help organizations optimize business processes and use of resources

  • Microsoft Malaysia was the stand-out performer--followed by Cisco, IBM, HP, SAP and Symantec--in the prestigious 7th annual Readers Choice Awards. The awards, which have been dubbed the 'Oscars of the Malaysian IT community', were presented last night by leading technology and business publication Computerworld Malaysia. (PRWeb Oct 15, 2008)

    Read the full story at http://www.prweb.com/releases/2008/10/prweb1469234.htm

  • New Netussion 20 SAMS Optimizes Internet Performance by Reducing P2P File Sharing Traffic in Companies' Networks and Wireless HotSpots

  • A leading supplier of plastering and rendering solutions has turned to Codestone for SAP Business One.
    SAS (Europe), which is based in Exeter, chose SAP Gold Partner Codestone to implement the accounting and ERP software, which will bring greater efficiency as the company grows.
    The software, which features integrated Customer Relationship Management (CRM) will give a single view of the business and offers greater control. It will help the firm manage logistics, purchasing, service and sales.
    Jeremy Bucknell, Managing Director of Codestone, said: SAP Business One will bring SAS (Europe) greater efficiency savings and will prepare the company for future growth. Were delighted to welcome them as a valued customer.

  • ) February 22, 2009 -- New research from BT Tradespace indicates that six out of 10 small businesses are missing out on their share of a £20 billion-a-year* web shopping boom because they are not selling their products and services online.


    The new Voice of Small Business report from BT Tradespace (http://www.bttradespace.com/ ) shows that 67% have little faith they can find customers on the internet, even though more than two thirds (69%) shop online at least once a month.

  • Each year, the Computerworld Honors Program seeks to recognize organizations from a variety of sectors for their ongoing efforts to utilize technology in order to benefit society

  • ) April 3, 2009 -- Yell.com today unveiled a new version of its UK directory site that puts it at the forefront of reshaping the local business search directory space. Offering detailed consumer information on small and medium-sized enterprises (SMEs), the updated site (www.yell.com) provides a wealth of vertical content to help users make better decisions and connect with the right advertiser.

  • ) March 5, 2009 -- Admax Network, Southeast Asia's leading website representation and digital advertising network of premier local and international sites, has announced a partnership with Malaysiakini to extend its reach into Malaysia market. The new partnership is set to strengthen the network as a leading advertising platform in the Southeast Asia region.

    Admax Network Partners Malaysiakini

  • Information technology projects to empower the workforce, improve customer service and to streamline supply chain operations are among the 45 finalists in one of the Asia Pacific region's most prestigious IT management award competitions. Projects by banks, tertiary institutions, government departments and private enterprises have made the finalist list for the MIS Asia magazine IT Excellence Awards 2009 to be presented at a gala event in Singapore on Friday, 24 July 2009. The finalists come from Hong Kong, India, Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. Despite the economic downturn, the 2009 awards received the highest number of entries in its seven-year history. (PRWeb Jun 17, 2009)

  • ) February 10, 2009 -- Venda for Small Business, part of Venda, the market leader for eCommerce solutions, has linked with Webjam, the UK's answer to branded and white-label social publishing and community networks, to offer a combined platform for e-commerce and website publishing tools for small business enterprises. Webjam & Venda will integrate their respective products to provide an even more compelling toolset for a small business to build their online presence. The cross-distribution of the respective services will launch by the end of Q1 2009.

  • faceVsion Technology (FVT) is the global innovator in empowering consumers and SMEs with face-to-face communications experience anytime, anywhere through any screen.

  • ) January 5, 2009 -- BoxSentry, an innovative provider of email deliverability solutions, has won widespread industry recognition for its flagship product RealMailTM. The Company was recently honoured by Red Herring and ZDNet Asia for its innovative approach to restoring trust in business communications. BoxSentry also received special acknowledgement at the recent Asia Pacific Information & Communication Technology Alliances (APICTA) awards.

  • August 8, 2008 --

  • ) December 9, 2008 --
    Cyberview,
    the landowner of Cyberjaya,
    Malaysia
    and the entity mandated by the Government of Malaysia, to
    spearhead the entire development of Cyberjaya, Malaysia has partnered

  • Each year, the Computerworld Honors Program seeks to recognize organizations from a variety of sectors for their ongoing efforts to utilize technology in order to benefit society.

  • Enterprise IT magazine CIO Asia has won an inaugural award from the Magazine Publishers' Association of Singapore (MPAS). CIO Asia, which circulates to senior business executives in Singapore, Malaysia, Hong Kong and across Asia Pacific, won the Best Cover/Feature Story (Trade Magazine) at the inaugural MPAS-Pressmart Awards Nite 2009 in Singapore. (PRWeb Apr 1, 2009)

    Read the full story at http://www.prweb.com/releases/2009/04/prweb2278264.htm

  • ) January 22, 2009 -- Cypress Communications today introduced the Unified Communications Bailout Plan, which is designed to help small-to-medium enterprises (SMEs) move forward with unified communications in 2009. Cypress' bailout plan enables SMEs to lower their total communications spend* by at least 10%, get award-winning hosted unified communications and get cash back for their current telecommunications equipment.

    Cypress Communications, providing a range of fully hosted and managed voice, data and Internet solutions

  • Monitis, a leading provider of IT management and monitoring, launched Account Management module for managing multiple customer accounts and provide proactive IT monitoring and support to SMEs.

  • ) January 6, 2009 -- Technology Marketing Corporation’s (TMC®) Unified Communications magazine has named Cypress Communications® as a recipient of the 2008 Unified Communications Excellence Award for Cypress’ hosted unified communications solution, C4 IP™. As an enterprise-class hosted VoIP and hosted unified communications solution, C4 IP made its mark on the communications industry in 2008, garnering a total of 9 awards for product innovation.

  • ) October 18, 2008 -- Red Herring Magazine announced today that BoxSentry, an innovative email deliverability solutions provider that ensures business-safe email protection in multiple languages, has been short listed as a forerunner of the Red Herring 100 Asia 2008 awards. The 100 winners will be announced at the Red Herring 100 Asia event in Hong Kong, on December 2-3, 2008.

  • Software-as-a-Service, information security and virtualisation remain the top three tech topics of the day. (PRWeb Nov 7, 2008)

    Read the full story at http://www.prweb.com/releases/2008/11/prweb1579464.htm

  • ) June 17, 2009 -- Progressive Medical, Inc. (www.progressive-medical.com) announced today that IDG's Computerworld has selected them as one of the top workplaces for information technology (IT) professionals.

    Progressive Medical, Inc.

  • Bangalore Hitachi Data Systems, a wholly owned subsidiary of Hitachi, Ltd. (NYSE: HIT) today announced the appointment of Kerstin Baxter as Director of Volume Channels, Asia Pacific. In her new role, Kerstin will be responsible for driving the expansion strategy for Hitachi Data Systems growing volume channel business in Asia Pacific with respect to key global and regional partnerships like Acer, Ingram Micro, as well as with newly-identified players from the small and medium business.

  • ) January 19, 2009 -- Cypress Communications starts the new year off right with yet another award for product innovation--the company's 10th for their C4 IP™ hosted VoIP and hosted unified communications solution. This latest accolade, 2008 Product of the Year, is awarded by Technology Marketing Corporation's (TMC®) INTERNET TELEPHONY magazine.

    Cypress Communications Logo

  • ) June 4, 2009 -- Asia Research News 2009, the first magazine to focus on current on-going research in Asia has been launched by ResearchSEA. Asia is an exciting place for research right now and ResearchSEA aims to help bring that information to journalists and members of the public.

    Asia Research News 2009

  • ) June 2, 2009 -- Cypress Communications® today announced that it has been selected as the recipient of the prestigious 2009 North American Hosted IP Telephony Market Product Differentiation Innovation Award, presented by Frost & Sullivan. The award is given to the company that has best demonstrated the ability to develop and/or advance products with more innovative capabilities than competing vendors and products.

  • The Nation's Top Providers of Technology and Customer Care are Feted at a Private Party in Singapore's Centre of the Arts. Computerworld Singapore's third annual Customer Care Awards (CCA) once again celebrate the best in pre-, during and post-implementation consulting, support and maintenance work as performed by this year's most valuable information and communication technology (ICT) providers in this country. (PRWeb Jun 4, 2009)

    Read the full story at http://www.prweb.com/releases/2009/06/prweb2494104.htm

  • ) January 20, 2009 -- Maxymiser, the leading European provider of Onsite Marketing solutions (including multivariate testing), today announces a substantial ['A round' investment of £2m from Pentech and Scottish Enterprise's Scottish Co-Investment Fund (SCF) to support the company's next phase of growth.

    Maxymiser Multivariate Testing

  • Singapore -- The Singapore Flyer, the worlds tallest observation wheel, which enables passengers to enjoy continuous audio and video entertainment during their 30-minute ride. The one-year project was commissioned by Mitsubishi Heavy Industries.
    The implementation of wireless switches and access points by Datacraft in the project enables up to 784 passengers in all the 28 air-conditioned capsules to view and listen to information and entertainment broadcasts, while the wheel is in motion.

  • ) June 1, 2009 - Global Bay Mobile Technologies, Inc. (Global Bay) announced that Motorola's (NYSE: MOT) Enterprise Mobility Solutions division selected Global Bay as its 2008 North American/Latin American (NALA) Independent Software Vendor (ISV) of the Year.


    Global Bay was chosen as the ISV of the Year based on its ability to rapidly deploy mobility solutions on Motorola hardware. Using Global Bay's GBmobile platform, which has been validated across Motorola's extensive line of Enterprise Digital Assistant (EDAs), customers are able to choose from pre-existing applications that can be easily configured to their exact requirements.


    Global Bay provides solutions for a wide range of industries such as retail, government, transportation and healthcare.