) December 16, 2008 --
NTT America, a wholly owned US subsidiary of NTT Communications
Corporation, today announced the availability of new and refreshed
products and services as part of its Enterprise Hosting Release 08.4.
These include the availability of Windows Server 2008; new software
patch management service; new security hardware and managed security
service options; and new customer care service choices. This Release
08.4 continues the quarterly discipline of enhancing the Enterprise
Hosting portfolio of products and services to better meet the needs of
customers and target markets.
NTT America now supports Microsoft’s latest operating system, Windows
Server 2008, as a standard service option. Customers will be able to
leverage several benefits with this newest OS release, such as improved
and hardened security to control user’s rights on the servers; improved
clustering and failover support; substantially faster file transfers;
and enhancements for IIS7 to provide faster authentication and more
powerful content compression.
Enterprise Hosting customers can now take advantage of NTT America’s
automated Windows patch management service as an option for both Windows
Server 2003 and 2008. NTT America engineers will fully test and validate
all such software patches released by Microsoft. Customers have the
flexibility to schedule the deployment of these patches to their
production environment based on their own business priorities.
Upgrades to managed security services include a refreshed set of
Proventia Multi-Function Security hardware options to meet the
cost/performance requirements of a wider range of customers at different
phases of growth. Managed security services have also been modified to
provide target customers with greater price flexibility for support and
policy changes.
NTT America has now expanded its Enterprise Customer Care to support
service flexibility and choices. Standard service, delivered to all
customers, continues to provide around the clock technical support;
direct access to certified engineers; provisioning and billing support;
and access to billing history and real-time performance data via the
customer portal. Three new service levels are available to augment
standard customer service, and include options such as: dedicated
support for technical issue resolution and escalations; on-going monthly
or quarterly reporting and review; project management; and professional
services support. With either the standard service or one of the new
service levels, customers can be assured that their outsourced IT
infrastructure is getting the precise level of attention, care and
support they require.
“We are pleased to offer these enhancements to our comprehensive
portfolio of Managed Hosting services,” said Vini Handler, Vice
President of Product Management and Marketing, Enterprise Hosting.
“These new products and services enable customers to take advantage of
the latest technology in server operating systems, security and server
management. And with our expanded Enterprise Customer Care options,
companies can now select a customer care solution matched to their own
specific needs.”
About Enterprise Hosting
Enterprise Hosting is a business unit of NTT America and offers a
comprehensive set of enterprise grade hosting services. These services,
based on an Infrastructure as a Service model, are designed to
accommodate rapid deployment and implementation of small to very large
and global IT operations. For information on the complete portfolio
offered by Enterprise Hosting, visit us at www.eh.nttamerica.com.
About NTT America
NTT America is North America’s natural gateway to the Asia-Pacific
region, with strong capabilities in the U.S. market. NTT America is the
U.S. subsidiary of NTT Communications Corporation, the global data and
IP services arm of the Fortune Global 500 telecom leader: Nippon
Telegraph & Telephone Corporation (NTT). NTT America provides
world-class Enterprise Hosting, managed network, and IP networking
services for enterprise customers and service providers worldwide. For
more information on NTT America, visit us on the Web at www.nttamerica.com.
About NTT Communications Corporation
NTT Com delivers high-quality voice, data and IP services to customers
around the world. The company is renowned for its diverse information
and communication services, expertise in managed networks, hosting and
IP networking services, and industry leadership in IPv6 transit
technology. The company’s extensive global infrastructure includes
Arcstar™ private networks and a Tier 1 IP backbone (connected with major
ISPs worldwide), both reaching more than 150 countries, as well as
secure data centers in Asia, North America and Europe. NTT Com is the
wholly owned subsidiary of Nippon Telegraph and Telephone Corporation,
one of the world's largest telecoms with listings on the Tokyo, London
and New York stock exchanges. Please visit www.ntt.com.