) January 6, 2009 -- Synovate China, the largest customised research agency in China, has selected Confirmit as one of its platforms to support its online research business within mainland China.

Synovate has consistently been at the forefront of innovation in online research in China, and has now become the first agency in the region to adopt the Confirmit On-Premise solution. The move will enable the agency to deliver faster survey response times, more reliable connectivity to survey projects, greater assurance for date security and wider opportunities for integration with back-end and third-party databases and applications. The On-Premise solution also allows Synovate China to serve the needs of several key clients in terms of storing data at the local country level.

) September 16, 2008 -- Confirmit, the world's leading vendor of software for Enterprise Feedback Management (EFM) and Market Research, today announced that industry veteran Todd Yancey has joined the company as Vice President Strategic Accounts. Yancey joins Confirmit from Vovici, where he was responsible for North America and Asia Pacific enterprise sales and strategic relationships.

) December 1, 2008 -- Confirmit, the world's leading vendor of Market Research and Enterprise Feedback Management software, today announced the most successful quarter of new business revenue in company history. For nine months ending September 2008, the company delivered revenue growth of 51% for the period compared with 2007, with a renewal rate of over 100%.

) October 8, 2008 -- Confirmit announced that it has joined forces with Cisco WebEx to deliver a webcast highlighting the strategic impetus behind Cisco WebEx's decision to implement a voice of the customer program. The program has resulted in increased customer satisfaction, reduced costs, and increased customer loyalty.

In this webinar, Kathryn Williams, Senior Manager, Customer Experience and Loyalty of Cisco WebEx will share the lessons learned and the success achieved in the program so far in the evolution of Cisco WebEx's customer satisfaction and loyalty program, which is powered by Enterprise Feedback Management platform Confirmit.

) December 3, 2008 -- eVergance, a leader in customer service strategic consulting and systems integration, and Confirmit, the world's leader in software for Enterprise Feedback Management (EFM) and Market Research (MR), today announced they have partnered to deliver best-of-breed Enterprise Feedback Management solutions.

"In an uncertain global economy, customer retention strategies are a critical business investment," said Gary Schwartz, SVP Marketing for Confirmit. "eVergance brings the expertise to ensure that the program is aligned with key performance metrics and goals while Confirmit delivers the underlying technology that drives actionable insight across the business."

) January 8, 2009 -- Confirmit has partnered with Magnetic North to deliver a hosted telephony platform that enables Global 5000 Enterprises and Market Research organizations to reduce the cost of telephone research projects and feedback programs and avoid the need for dialer hardware installation.

This advanced telephony service will be integrated with Confirmit's new software platform, scheduled for launch in Q1 2009. The resulting combined solution will become the world's first complete multi-channel, on-demand platform, suitable for any size and complexity of feedback program or market research survey.

) December 19, 2008 -- Vovici (voh-VEE-see), the leading provider of Enterprise Feedback Management (EFM) and online community Software-as-a-Service, announces the availability of Vovici v4, the world's broadest suite of enterprise feedback applications. Vovici v4 brings online communities, business intelligence (BI) and survey software to a common platform for the first time.

) May 15, 2009 -- Vovici, the market-leading provider of survey software and Enterprise Feedback Management (EFM), today announced a free trial service of Vovici's online survey software. This trial provides survey authors access to the industry-leading feedback tools necessary to measure and monitor employee and customer feedback initiatives.

Vovici logo

) November 24, 2008 -- Vovici (voh-VEE-see), the leading SaaS provider of Enterprise Feedback Management (EFM) and custom online communities, today unveiled a new solution for survey analytics that for the first time marries the power of business intelligence to feedback data. Called Vovici Feedback Intelligence, it empowers business users with an unprecedented capability to easily analyze, visualize and distribute feedback analyses, while removing the complexity of traditional business intelligence tools.

Vovici logo

) December 11, 2008 -- Vovici (voh-VEE-see), the leading provider of Enterprise Feedback Management (EFM) and online community Software-as-a-Service, and Walker Information, a leading consulting firm specializing in employee and customer strategies, today announced that they have partnered to create a unique offering that combines Walker Information's database of employee loyalty information with Vovici's industry leading EFM solution.

) June 18, 2009 -- Vovici, the pioneering provider of EFM solutions and survey software, today announced the availability of Feedback Intelligence Report Broadcaster, a cost-effective survey tool ideal for automating the distribution of individualized reports and survey analysis.

) June 16, 2009 -- In his latest Research Magazine article "Key Survey reviewed" (Issue 515, April 2009), Tim Macer found Key Survey flexible, sophisticated and competitively priced for the high-end of the market's middle-ground. Most notably in his comprehensive application review, Mr. Macer rated Key Survey's value for money 5/5 as benchmarked against other leading online survey software and data collection solutions. "For a relatively low fixed cost, based on the number of users, you get a hosted solution with no restrictions on the number of interviews you do each year - something that is almost unheard of in the software-as-a-service market," he explains.

) March 6, 2009 - Vovici, the leading US software provider of platforms for online customer communities and advisory panels, and Verve, the European specialist in building, managing and maximizing the value from such communities and panels, have formed a strategic partnership in Europe. Verve will apply its skill in designing communities, recruiting members and conducting qualitative and quantitative research to provide a continuous stream of insight and innovation far more cost effectively than can be done with traditional methods.

) December 9, 2008 -- InetSoft Technology, an innovator in dashboard, reporting and analysis solutions, today announced the successful implementation of its business intelligence software in a Web-based application offered by IBRC, a provider of high-quality primary marketing research and online communication services. IBRC selected InetSoft's Style Report and its online reporting engine for its flexibility of integration into IBRC's Web-based application and for the value Style Report offered among competitive options.

) October 3, 2008 -- The Air Force Research Laboratory has awarded Intelligent Software Solutions a $20.5 million dollar task on their Secure Information Access Analysis and Dissemination contract vehicle. ISS will undertake efforts related to research, net-centric software development, and support to ongoing combat operations around the world.

) January 22, 2009 -- Cvent, the leading provider of online web survey tools and event management solutions, announced the launch of Cvent Professional Services Group, a turnkey consultation program designed to optimize survey campaigns and generate improved business intelligence for Cvent clients. Cvent is now offering service packages to assist clients in strategic data collection and feedback management.

) March 20, 2009 -- Vovici (voh-VEE-see), the market-leading provider of survey software and Enterprise Feedback Management (EFM), announces the immediate availability of its Voice of the Customer (VOC) Success Package.

Vovici logo

) April 7, 2009 -- QlikTech, the world's fastest-growing Business Intelligence (BI) software company, today announced that 16 leading information providers around the world are using QlikView analysis for customer data delivery.

) December 17, 2008 -- The use of IP (Internet Protocol) is yielding significant cost savings for US contact centers, according to "The US Contact Center Operational Review (2nd edition)", a recent study of over 200 contact center operations conducted by analyst firm ContactBabel. Most contact centers that have implemented IP are reporting measurable benefits. 60% of respondents report significant network and IT cost reduction, and 64% report improved ability to adjust agent configurations.

) February 17, 2009 -- The latest research by Saugatuck Technology shows continuing strong demand across all classes of on-demand applications and infrastructure throughout 2009 and beyond, suggesting that buyers will continue to invest in SaaS and Cloud Computing despite the current constraints impacting all aspects of corporate and public sector spending. While not a panacea for all ills, this suggests that SaaS and Cloud Computing will continue to gain share across all key customer segments - even as providers themselves come to grip with business model challenges and industry consolidation, accelerated by the global economic crisis.

) September 17, 2008 -- Clinipace, a growing on-demand clinical research software company, today announced that it has been awarded ten new projects worth, in aggregate, more than $1 million. These projects include early-stage clinical trials, registries, and investigator-initiated research grant management for mid-tier life sciences firms, research networks, and foundations.

) November 4, 2008 -- What are the most disruptive changes that software-as-a-service (SaaS) will bring to users and vendors in different markets? Where will these changes occur, and when? And what can, and should, users and vendors do to take advantage of these changes?

These will be the key points presented and discussed by Managing Director Bruce Guptill of Saugatuck Technology at the European SaaS Forum 2008, to be held 18 November 2008 at World Trade Center (WTC) Rotterdam. The Forum is presented by the Netherlands-based Institute for International Research (IIR).

) November 13, 2008 -- Poised to register an impressive CAGR of more than 12% over the years 2008-2012, the world business process outsourcing market is projected to reach about US$975 billion by 2012. The US, with a market share estimated at 53% in 2008, represents the largest BPO market worldwide, while Asia-Pacific, primed to maintain a CAGR of 20% over 2008-2012, constitutes the fastest growing market.

) November 3, 2008 -- Biscom Delivery Server (BDS), "The Trusted Solution for Enterprise Secure File Transfer," today announced that it is a proud co-sponsor of the Aberdeen Group research report: "Secure/Managed File Transfer: Why Best-in-Class Companies are saying it's a Must-Have."

The research shows that the pressures are mounting surrounding new demands for secure file transfer from new types of users. For decades secure file transfer has been in the domain of IT which oversaw regularly scheduled transfers of large amounts of data. New research shows that the need to move large files has become an everyday occurrence in the normal course of doing business.

) January 7, 2009 -- Troux Technologies™, a leader in strategic IT planning and control software, today announced it has been cited as a Leader in IT Planning and EA Tools in research published in January 2009 by independent research firm, Forrester Research. Troux was among a comprehensive set of companies that Forrester invited to participate in its Forrester Wave™: Business Process Analysis, EA Tools, And IT Planning, Q1 2009. The Troux 7.1 Suite was evaluated as part of the research. Since the evaluation, Troux has extended its capabilities with the new Troux 8 suite that shipped last month.
   

) December 2, 2008 --
The ISIS Papyrus Platform is featured as an “ideal” solution for
Automated Document Factory (ADF) in a new market study, “Innovation
in Automated Document Process Management,” from Strategy Partners,
the European leader in market research and strategy consultancy for
Enterprise Content Management and Output Management.

September 8, 2008 --
n|Frame, Indiana’s premier data center and IT infrastructure solutions provider, was recently ranked among the top 10 global IT infrastructure outsourcing suppliers in mid-tier markets, according to an unbiased survey by the Black Book of Outsourcing.
Each year, Brown-Wilson Group and Black Book Research undertake an annual survey into organizations’ satisfaction with their IT outsourcing service providers. These research results are compiled into what is recognized as the most extensive perception study of outsourcing vendors, validated by more than 24,000 service users from around the globe.

September 8, 2008 --
Hyderabad, India; London, UK; Philadelphia, Lindon, USA; September 9, 2008 – NelsonHall, the leading analyst and advisory firm, in its latest report covering more than 20 software testing services providers, has established AppLabs as the number one pure-play testing specialist in size across the globe. AppLabs also received higher ratings for its proven maturity and completeness of service offerings in the same report.

) October 14, 2008 -- Global Intelligence Alliance (GIA, www.globalintelligence.com), a global leader in customized Market Intelligence and Strategic Analysis services and solutions, is proud to announce mergers between GIA Group and three partner companies in the GIA Network: Fusion Consulting, based in Singapore, Hong Kong and Shanghai, Gayer Consulting in Germany, and DeskResearch Nederland in the Netherlands.

) June 8, 2009 -- iModerate, a leader in the online qualitative research arena, has launched a solution that delivers qualitative insight without the hassles and limitations associated with other methods. The new version of Optimum!nsight answers the call of researchers, marketers and advertisers by providing a flexible, efficient and cost-effective option to harness the voice of the customer.

) October 29, 2008 -- BPOVIA, the leading Virtual Assistant and Knowledge Process Outsourcing (KPO) service provider in China, has been selected in the list of 200 companies that are forerunners for the "Red Herring 100 Asia" Awards 2008. The awards are conferred on the most promising private technology companies from across the Asia/Pacific region. Previous winners include Google, Baidu, Skype and eBay.

BPOVIA Named Finalist for Red Herring Asis 100 2008

) September 22, 2008 -- The African broadband market is on the verge of experiencing dramatic growth, according to a new report released by research consultancy AfricaNext Investment Research. While African broadband penetration remains low, AfricaNext Research expects the number of broadband subscribers to expand more than four-fold over the next five years, from about 3m in 2007 to close to 13m by 2012.

September 9, 2008 --
FRANKFURT, LONDON, 9th September 2008 – AIM Software, a leading provider of reference data management solutions to the financial industry, announced today another successful going-live of GAIN Golden Copy, which serves as the new technological basis for Xchanging’s established Central Price Service.

) June 30, 2009 -- Glassbeam announced today that a leading research firm sees immediate and compelling ROI for manufacturers and software companies looking to analyze their operational data, such as log files and configuration files, from customer locations.

The report from Aberdeen Group research notes that companies gathering operational data and analyzing the information have had a 6.3% increase in contract renewal rates and 7% increase in service revenues.

) April 22, 2009 -- OpenAir, Inc., a NetSuite Inc. (NYSE: N) company and a leading provider of on-demand professional services automation (PSA) software, today announced the results released in an independent research study by SPI Research, a leading services research firm conducting research studies that provide insight into how services-driven organizations can operate more efficiently.

) October 15, 2008 -- EnergyPoint Research, the only market research firm to conduct independent surveys and publish comprehensive customer satisfaction ratings in the upstream oil and gas industry, has now enhanced its data deliverability capabilities with the launch of a new subscription-based online portal featuring quarterly updates.

) February 3, 2009 -- Vovici (voh-VEE-see), the leading provider of Enterprise Feedback Management (EFM) and survey software, announces that Nakheel has selected the Vovici v4 platform to provide its clients with effective Customer Experience Measurement.

Vovici logo

) March 30, 2009 -- GMI (Global Market Insite, Inc.), a leading provider to the global online research industry, today announced enhancements to its sampling and quality technologies in the context of the GMI X vision, a comprehensive set of technologies and business processes that, along with its global panel, delivers the right information from the right people at the right time.

) April 23, 2009 -- This complimentary research, taken from the extensive portfolio of just-drinks research covers Northern and Southern Hemisphere wine reviews, global market reviews of vodka, brandy and Cognac along with 25 management briefings. All of this research has been provided on an easy- to-use CD.