) November 24, 2008 -- Vovici (voh-VEE-see), the leading SaaS provider of Enterprise Feedback Management (EFM) and custom online communities, today unveiled a new solution for survey analytics that for the first time marries the power of business intelligence to feedback data. Called Vovici Feedback Intelligence, it empowers business users with an unprecedented capability to easily analyze, visualize and distribute feedback analyses, while removing the complexity of traditional business intelligence tools.

Vovici logo

) May 15, 2009 -- Vovici, the market-leading provider of survey software and Enterprise Feedback Management (EFM), today announced a free trial service of Vovici's online survey software. This trial provides survey authors access to the industry-leading feedback tools necessary to measure and monitor employee and customer feedback initiatives.

Vovici logo

) February 11, 2009 -- Research carried out by customer insight specialists Tiger Lily Vanson Bourne, today reveals that IT and business decision makers feel unloved as a result of technology suppliers' approach to customer satisfaction measurement. The study was conducted with over 250 IT and business decision makers in the UK to gain their perspective on the value of customer satisfaction surveys. The findings highlight the need for technology providers to reconsider the purpose of customer satisfaction research, how they conduct it and what they ultimately do with the results.

Tiger Lily Vanson Bourne logo

) December 11, 2008 -- Vovici (voh-VEE-see), the leading provider of Enterprise Feedback Management (EFM) and online community Software-as-a-Service, and Walker Information, a leading consulting firm specializing in employee and customer strategies, today announced that they have partnered to create a unique offering that combines Walker Information's database of employee loyalty information with Vovici's industry leading EFM solution.

) November 6, 2008 -- In 2009, Compdata Surveys is offering a new survey designed for organizations who provide services. Now, organizations across the country can access industry-specific data from Compdata Surveys. The Compensation Data Services survey will cover comprehensive pay and benefit information, along with salary data for more than 100 industry-specific job titles.

) November 19, 2008 -- In 2009, Compdata Surveys is offering a new survey designed for companies in the hospitality industry. Now, organizations across the country can access industry-specific data from Compdata Surveys. The Compensation Data Hospitality survey will cover comprehensive pay and benefit information, along with salary data for more than 100 industry-specific job titles.

) January 22, 2009 -- Cvent, the leading provider of online web survey tools and event management solutions, announced the launch of Cvent Professional Services Group, a turnkey consultation program designed to optimize survey campaigns and generate improved business intelligence for Cvent clients. Cvent is now offering service packages to assist clients in strategic data collection and feedback management.

Amaritech Group, promoters of global business development and investment activities, today extend their services and expand their operation reach with the announcement of the Homeland Security Portal (HLSP) www.homeland-security-portal.com.
HLSP answers security industry professionals' needs by providing an interactive and informative platform where visitors can register, publish and obtain information regarding new products, new technologies, industry news, case studies, investment opportunities and more.

) December 19, 2008 -- Vovici (voh-VEE-see), the leading provider of Enterprise Feedback Management (EFM) and online community Software-as-a-Service, announces the availability of Vovici v4, the world's broadest suite of enterprise feedback applications. Vovici v4 brings online communities, business intelligence (BI) and survey software to a common platform for the first time.

) January 12, 2009 -- WebCollage, a leading content exchange for manufacturers and their business partners, and Taleee, a leader in consumer product ratings, today announced that WebCollage will make Taleee's 400 million-plus consumer ratings available for retailers on WebCollage's syndication network, making it easier for consumers on retail websites to get complete information on products that they are researching to buy.

) May 22, 2009 -- Cincinnati.com, the online news portal for Greater Cincinnati and Northern Kentucky, has successfully implemented Vovici's Enterprise Feedback Management (EFM) solution to capture readers' interests and preferences necessary to shape the award-winning news portal.

) July 10, 2009 -- Vovici, the market-leading provider of survey software and Enterprise Feedback Management (EFM) systems, announces that PANalytical, the world leader in X-ray analysis systems, is now using the Vovici v4 platform for customer satisfaction research as a more cost-effective replacement of paper surveys.

Vovici logo

Drishti announces Customer Assistance Portal to improve customer satisfaction.

) March 10, 2009 -- Today, SiteRapture announced the launch of GrabStats.com, a community-driven directory which helps users find statistics related to various industries and categories. The service provides statistics and figures reported by credible research firms, media outlets, company reports, and surveys. GrabStats.com currently lists over 1,000 statistics and figures covering 30 categories including social networking statistics, music industry statistics, online video sharing statistics, and other online and offline categories.

) October 31, 2008 -- Ann Michaels & Associates announces the launch of the new company website. Undergoing a significant renovation, the new website offers companies additional information on core services, including mystery shopping, customer feedback, and social media monitoring, as well as useful information with regard to customer service, employee performance, and brand reputation.

) May 13, 2009 -- An independent research firm has determined that SentriLock, (http://www.sentrilock.com) a leading and fastest-growing provider of electronic lockbox systems for the real estate industry, has again been rated as the top lockbox provider in a national survey of more than 100 Boards of REALTORS®, REALTOR® Associations and Multiple Listing Service executives.

Active Data Exchange, Inc. is pleased to announce that they scored a 99% in overall customer satisfaction in a customer satisfaction survey conducted by TNS™ prognostics, a customer research-based consulting firm. When participants in this year's survey were asked whether or not they would recommend Active Data Exchange to a friend or colleague, 96% said they would. (PRWeb Nov 12, 2008)

Read the full story at http://www.prweb.com/releases/2008/11/prweb1598234.htm

) March 6, 2009 - Vovici, the leading US software provider of platforms for online customer communities and advisory panels, and Verve, the European specialist in building, managing and maximizing the value from such communities and panels, have formed a strategic partnership in Europe. Verve will apply its skill in designing communities, recruiting members and conducting qualitative and quantitative research to provide a continuous stream of insight and innovation far more cost effectively than can be done with traditional methods.

) June 18, 2009 -- Vovici, the pioneering provider of EFM solutions and survey software, today announced the availability of Feedback Intelligence Report Broadcaster, a cost-effective survey tool ideal for automating the distribution of individualized reports and survey analysis.

) April 28, 2009 -- eurotradenet.com (ETN) has emerged in the last years as a powerful network of small and medium sized buyers and suppliers all over Europe. The company introduces the updated product directory including lists manufacturers, suppliers, buyers and wholesale traders. Eurotradenet.com is an innovative and comprehensive online business-to-business portal for business that care for costing, profit, turn over, brand promotion and growth. With its new and revised Tools and Services, ETN helps the Buyers to research products, generate leads and retrieve additional information for evaluation. Suppliers can manage their products in a convenient and productive way.

) March 24, 2009 -- WorldAPP, a global on-demand web-application company, recently unveiled professional training courses offered free-of-charge to Key Survey users. Subscribers can register and participate from any location with an active Internet connection.

) April 7, 2009 -- QlikTech, the world's fastest-growing Business Intelligence (BI) software company, today announced that 16 leading information providers around the world are using QlikView analysis for customer data delivery.

) July 16, 2009 -- WorldAPP Inc., a global on-demand web-application company ranked by Inc. 5000 as one of the Top 100 software companies in the nation, today announced the launch of its corporate website located at www.WorldAPP.com. With a well-branded layout and intuitive navigation, customers can easily access the information they need when they need it the most.

WorldAPP

) June 8, 2009 -- Clarabridge, the leading provider of text analytics software used by many Fortune 1000 companies to improve customer experience management (CEM), today announced it is helping Sage North America deliver a superior customer experience to its clients by automating and analyzing text-based customer feedback from surveys conducted across its business management software product lines.

) June 16, 2009 -- In his latest Research Magazine article "Key Survey reviewed" (Issue 515, April 2009), Tim Macer found Key Survey flexible, sophisticated and competitively priced for the high-end of the market's middle-ground. Most notably in his comprehensive application review, Mr. Macer rated Key Survey's value for money 5/5 as benchmarked against other leading online survey software and data collection solutions. "For a relatively low fixed cost, based on the number of users, you get a hosted solution with no restrictions on the number of interviews you do each year - something that is almost unheard of in the software-as-a-service market," he explains.

) October 16, 2008 --
VendorRate (www.vendorrate.com),
the only Web-based business information service that offers quick,
confidential performance ratings and comparisons of technology vendors,
announced today that Informix was the top rated vendor for customer
satisfaction in the third quarter of 2008.

) November 11, 2008 -- NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated business management software suites for mid-market enterprises and divisions of large companies, today announced that its U.K. customers have voted NetSuite CRM as best Enterprise Software and NetSuite CRM as the best Mid-Range Software in the customer relationship management (CRM) category of Sift Media's Software Satisfaction Awards 2008. NetSuite received the awards at a ceremony held Thursday, 30 October, in London.

) November 5, 2008 -- Bebosoft, Inc. is proud to announce Mediata Survey, an update to their professional level, web survey application for Mac OS X, Windows and Linux. With a focus on ease-of-use, Mediata Survey was developed specifically to create and analyze web-based surveys. Create slick, professional, multipage surveys for market research or any other activity that could benefit from more user input without any programming knowledge to implement them.

Mediata Survey

) June 9, 2009 -- The Booth Company, an international provider of leadership development surveys, announces the launch of TruTrackTM – an interactive development planning tool that is seamlessly integrated with its .NET survey hosting platform, TruScore® (www.truscore.com). TruTrackTM will allow a survey participant to create a development plan online and email it to a manager, coach, or other stakeholder. The development plan is also stored on the participant’s portal for ready access and easy modification.

) October 20, 2009 -- Visual Data Systems, the leading independent provider of website design; software integration; online marketing including search engine promotion; managed email marketing and consultation for the vacation rental industry, has announced the launch of mobile websites for its vacation rental industry clients with its newest c

) December 19, 2008 -- AllRetail (www.allretail.com.au), a new online business directory for retail industry suppliers, was launched by Catch onto the Australian market today. AllRetail offers free listings for Australian businesses servicing the industry, such as retail fit-out and signage companies, retail and commercial lighting and shelving companies, as well as businesses that offer a variety of services to the retail industry.

) December 18, 2008 -- Deltek, Inc. (NASDAQ: PROJ), the leading provider of enterprise applications software for project-focused organizations, today announced that it has received the 2008 Achievement in Customer Excellence (ACE)™ Award for “Customer Support Satisfaction.” The program’s sponsor, CustomerSat, recognized 27 recipients this year.

Deltek Logo

) January 19, 2009 -- ShootQ, the web-based studio management solution of choice for event photographers, today announced the general availability of ShootQ v2. The newest version of the ShootQ solution offers several new features including a new user interface, powerful business reporting tools and improved integration capabilities. As a result, ShootQ v2 offers an unprecedented ease of use making it the most comprehensive and secure, as well as fastest studio management solution available on the market today.

) February 26, 2009 -- Ann Michaels & Associates recently launched their newest service, SafetyNet , as a means to monitor social media, with great success. As social media becomes a dominant force in consumer perception and opinion, businesses are turning toward social media monitoring programs.

) August 4, 2009 -- Developing a formal Customer Experience Management (CEM) program was identified as the single most important practice for raising customer loyalty, according to research by Vovici, the leading provider of survey software and enterprise feedback management (EFM) solutions. Out of 24 best practices that Vovici recently analyzed for their impact on customer loyalty, the practice of developing a formal Customer Experience Management (CEM) program was found to be the most effective.

September 10, 2008 --
Hyderabad, India; London, UK; Philadelphia, Lindon, USA; September 9, 2008 – NelsonHall, the leading analyst and advisory firm, in its latest report covering more than 20 software testing services providers, has established AppLabs as the number one pure-play testing specialist in size across the globe. AppLabs also received higher ratings for its proven maturity and completeness of service offerings in the same report.

Snap Surveys has been awarded First Class Status in the Best Companies awards 2009.

Snap Surveys has been awarded First Class Status in the Best Companies awards 2009.

) June 30, 2009 -- Glassbeam announced today that a leading research firm sees immediate and compelling ROI for manufacturers and software companies looking to analyze their operational data, such as log files and configuration files, from customer locations.

The report from Aberdeen Group research notes that companies gathering operational data and analyzing the information have had a 6.3% increase in contract renewal rates and 7% increase in service revenues.

) January 6, 2009 -- Synovate China, the largest customised research agency in China, has selected Confirmit as one of its platforms to support its online research business within mainland China.

Synovate has consistently been at the forefront of innovation in online research in China, and has now become the first agency in the region to adopt the Confirmit On-Premise solution. The move will enable the agency to deliver faster survey response times, more reliable connectivity to survey projects, greater assurance for date security and wider opportunities for integration with back-end and third-party databases and applications. The On-Premise solution also allows Synovate China to serve the needs of several key clients in terms of storing data at the local country level.