) October 8, 2008 -- Confirmit announced that it has joined forces with Cisco WebEx to deliver a webcast highlighting the strategic impetus behind Cisco WebEx's decision to implement a voice of the customer program. The program has resulted in increased customer satisfaction, reduced costs, and increased customer loyalty.

In this webinar, Kathryn Williams, Senior Manager, Customer Experience and Loyalty of Cisco WebEx will share the lessons learned and the success achieved in the program so far in the evolution of Cisco WebEx's customer satisfaction and loyalty program, which is powered by Enterprise Feedback Management platform Confirmit.

) September 16, 2008 -- Confirmit, the world's leading vendor of software for Enterprise Feedback Management (EFM) and Market Research, today announced that industry veteran Todd Yancey has joined the company as Vice President Strategic Accounts. Yancey joins Confirmit from Vovici, where he was responsible for North America and Asia Pacific enterprise sales and strategic relationships.

) December 3, 2008 -- eVergance, a leader in customer service strategic consulting and systems integration, and Confirmit, the world's leader in software for Enterprise Feedback Management (EFM) and Market Research (MR), today announced they have partnered to deliver best-of-breed Enterprise Feedback Management solutions.

"In an uncertain global economy, customer retention strategies are a critical business investment," said Gary Schwartz, SVP Marketing for Confirmit. "eVergance brings the expertise to ensure that the program is aligned with key performance metrics and goals while Confirmit delivers the underlying technology that drives actionable insight across the business."

) November 11, 2008 -- Nippon Research Center (NRC), Japan's fifth largest Market Research agency among domestic capital-owned research agencies, has selected Confirmit to conduct its Web-based survey projects, clean and process survey data, and provide online reporting access to its clients.

NRC will use Confirmit for domestic and international studies that are conducted across its online panel. The Confirmit On-Demand platform will be integrated with Confirmit Data Central and Confirmit Reportal to provide a complete solution for data collection, data processing, and online analysis and reporting.

) January 6, 2009 -- Synovate China, the largest customised research agency in China, has selected Confirmit as one of its platforms to support its online research business within mainland China.

Synovate has consistently been at the forefront of innovation in online research in China, and has now become the first agency in the region to adopt the Confirmit On-Premise solution. The move will enable the agency to deliver faster survey response times, more reliable connectivity to survey projects, greater assurance for date security and wider opportunities for integration with back-end and third-party databases and applications. The On-Premise solution also allows Synovate China to serve the needs of several key clients in terms of storing data at the local country level.

) January 8, 2009 -- Confirmit has partnered with Magnetic North to deliver a hosted telephony platform that enables Global 5000 Enterprises and Market Research organizations to reduce the cost of telephone research projects and feedback programs and avoid the need for dialer hardware installation.

This advanced telephony service will be integrated with Confirmit's new software platform, scheduled for launch in Q1 2009. The resulting combined solution will become the world's first complete multi-channel, on-demand platform, suitable for any size and complexity of feedback program or market research survey.

) June 8, 2009 -- Clarabridge, the leading provider of text analytics software used by many Fortune 1000 companies to improve customer experience management (CEM), today announced it is helping Sage North America deliver a superior customer experience to its clients by automating and analyzing text-based customer feedback from surveys conducted across its business management software product lines.

) December 11, 2008 -- Vovici (voh-VEE-see), the leading provider of Enterprise Feedback Management (EFM) and online community Software-as-a-Service, and Walker Information, a leading consulting firm specializing in employee and customer strategies, today announced that they have partnered to create a unique offering that combines Walker Information's database of employee loyalty information with Vovici's industry leading EFM solution.

) December 18, 2008 -- Deltek, Inc. (NASDAQ: PROJ), the leading provider of enterprise applications software for project-focused organizations, today announced that it has received the 2008 Achievement in Customer Excellence (ACE)™ Award for “Customer Support Satisfaction.” The program’s sponsor, CustomerSat, recognized 27 recipients this year.

Deltek Logo

) May 15, 2009 -- Vovici, the market-leading provider of survey software and Enterprise Feedback Management (EFM), today announced a free trial service of Vovici's online survey software. This trial provides survey authors access to the industry-leading feedback tools necessary to measure and monitor employee and customer feedback initiatives.

Vovici logo

) January 30, 2009 -- Vovici (voh-VEE-see), the leading provider of Enterprise Feedback Management (EFM) and survey software, announces that CGA has selected the Vovici v4 platform to provide its clients with effective Customer Experience Measurement.

Vovici logo

) August 4, 2009 -- Developing a formal Customer Experience Management (CEM) program was identified as the single most important practice for raising customer loyalty, according to research by Vovici, the leading provider of survey software and enterprise feedback management (EFM) solutions. Out of 24 best practices that Vovici recently analyzed for their impact on customer loyalty, the practice of developing a formal Customer Experience Management (CEM) program was found to be the most effective.

) June 8, 2009 -- Nothing can make the information in a survey out of date so quickly as constantly changing economic news. The rise of the economic crisis to prominence last September led to an upsurge in survey activity at Vovici, the pioneering provider of EFM solutions and survey software. Vovici analyzed its customer base and found double- and triple-digit increases in the number of surveys being completed.

Vovici logo

) March 30, 2009 -- Clarabridge CEO Sid Banerjee will be speaking on the topic of "Turning the Voice of the Customer Into Actionable Insight" alongside Dean White, chairman and CEO of Vovici

WHEN: Tuesday, March 31, 2009 at 9:00 am CDT

WHERE: International Quality & Productivity Center's 2009 Customer Experience Summit (CES) at the Hyatt Regency McCormick Place, Chicago.

WHY: Text mining software has become a strategic component for driving customer experience management initiatives. Attendees at the IQPC's Customer Experience Summit will learn how customer feedback can be collected and analyzed in new ways that provides real-time actionable insight that can help cut costs while achieving strategic business advantages.

) November 3, 2008 -- During challenging economic times, small businesses go into survival mode, seeking ways to work smarter and save money. That reality continues to boost the financial performance of Wasp Barcode Technologies, which sells technology to help small businesses improve efficiency, reduce costs and drive productivity.

Wasp Barcode Technologies logo

) August 26, 2009 -- WorldAPP Inc., a global on-demand web-application company, is proud to announce prominent ranking on the 2009 Inc. 5000 list published by Inc. Magazine, a New York-based print and web publication delivering business and technical advice to entrepreneurs, start-up and small businesses. This marks the company's third consecutive year of inclusion on the list.

WorldAPP

) May 26, 2009 -- Satmetrix, the Net Promoter® company and the leader in customer experience programs, today announced its inclusion in JMP Securities 2009 report, "Hot 100: The Best Privately Held Software Companies." The JMP Securities report profiles the top one hundred leading private companies in the software industry as identified by the software research team at JMP Securities, a San Francisco-based investment firm.

) January 16, 2009 -- HCR Software announced today that it experienced significant growth and market success in 2008. HCR, the low cost solution for high performance automation tools for human capital management processes (including compensation planning, performance appraisals, and staffing and recruitment), is based in Jacksonville, FL. Commenting on the year, Jamie Davis, CEO, observed that "HCR Software accelerated the addition of new customers, achieved records in bookings and revenue, and significantly expanded its product footprint and capabilities.

) November 24, 2008 -- Vovici (voh-VEE-see), the leading SaaS provider of Enterprise Feedback Management (EFM) and custom online communities, today unveiled a new solution for survey analytics that for the first time marries the power of business intelligence to feedback data. Called Vovici Feedback Intelligence, it empowers business users with an unprecedented capability to easily analyze, visualize and distribute feedback analyses, while removing the complexity of traditional business intelligence tools.

Vovici logo

) December 19, 2008 -- Vovici (voh-VEE-see), the leading provider of Enterprise Feedback Management (EFM) and online community Software-as-a-Service, announces the availability of Vovici v4, the world's broadest suite of enterprise feedback applications. Vovici v4 brings online communities, business intelligence (BI) and survey software to a common platform for the first time.

) November 18, 2008 -- Halogen Software Inc., a leading provider of on-line employee performance and talent management software continues to build on strong momentum, with its 24th consecutive quarter of year-over-year growth. Flexible deployment models, superior customer service, and vertical differentiation are driving uptake of Halogen solutions over its competitors. The quarter also featured Halogen’s third annual User Conference, which was attended by a record number of Halogen customers from around the globe.

) October 31, 2008 -- Ann Michaels & Associates announces the launch of the new company website. Undergoing a significant renovation, the new website offers companies additional information on core services, including mystery shopping, customer feedback, and social media monitoring, as well as useful information with regard to customer service, employee performance, and brand reputation.

) June 3, 2009 -- Phoenix Integration, provider of software for engineering automation, integration, and design optimization, today reported a strong start to 2009 despite analyst forecasts of "flat growth" for IT providers. Phoenix's first quarter 2009 revenue increased over 28% in the quarter ended March 31, 2009, from first quarter 2008 due to growing sales of software licenses, consulting services, and training.

Amid global economic slowdown, Phoenix's ability to provide innovative solutions that enable engineers across industries to automate their design processes for significant cost and time reductions has contributed to consecutive quarter-over-quarter profitable growth since 2005.

) August 10, 2009 - Global DataCenter Management (GDCM) is changing its name to nlyte Software.

"Since our inception we have been focused on developing the leading solution for data center planning and performance management, said Jon Temple, President and CEO of nlyte Software. Our product nlyte, provides the business intelligence needed for data center managers to make enlightened decisions to improve data center efficiency, deploy green IT initiatives and effectively manage this valuable corporate asset. We felt that the name of the company should align with the name of our product and reflect our expanded vision - a greener world, one enlightened data center at a time."

) October 15, 2008 --
ForeScout Technologies, Inc., a leading provider of network access
control (NAC) for Fortune 1000 enterprises and government organizations,
announced today that it closed its strongest quarter in the company’s
history. The third quarter ended September 30, 2008, with sales almost
double what they were over the same period last year (also a record
quarter), and 113% of quarterly plan. The current outlook for ‘Q4
also looks strong.

) December 15, 2008 -- Clarabridge, the leading provider of text analytics software used by many Fortune 1000 companies to improve customer experience management (CEM), today announced a partnership with Teradata Corporation (NYSE:TDC), the world's largest company solely focused on data warehousing and enterprise analytics. This partnership brings together technologies in unstructured text mining/analytics and enterprise data warehousing.

) October 8, 2009 -- Empathica Inc, a leading provider of Customer Experience Management (CEM) solutions to some of the world's most respected brands, will host a complimentary webinar with zpizza on Wednesday, October 14. The session, held from 1:00-2:00 p.m. EST, will detail how to take customer surveys to the next level and generate revenue for a business.

The collaborative webinar will feature two speakers - Mike Amos, President and CEO of Empathica, and Chris Bright, CEO of zpizza

) February 12, 2009 -- Vovici (voh-VEE-see), the leading provider of survey software and Enterprise Feedback Management (EFM), today announces the promotion of Nancy Porte to Vice President of Operations. In this enhanced role, Porte has responsibility for Vovici's training organization as well as technical support and CRM administration.

Vovici logo

) January 28, 2009 -- Halogen Software Inc., a leading provider of on-line talent management software closed its 2008 fiscal fourth quarter with significant momentum. The company achieved its 25th consecutive quarter of year-over-year revenue growth, and recorded more than 40 percent revenue growth over 2007. While many of the company’s industry peers are downsizing, Halogen continues to grow and invest in its talent and new product innovation.

) September 25, 2008 -- iQor, a global business process outsourcing company, announced today that its CEO, Vikas Kapoor, has been invited to be a panel expert on Cyber Security at the World Economic Forum's 2nd Annual Meeting of the New Champions 2008 in Tianjin, People's Republic of China, from September 27-28.

) March 20, 2009 -- Vovici (voh-VEE-see), the market-leading provider of survey software and Enterprise Feedback Management (EFM), announces the immediate availability of its Voice of the Customer (VOC) Success Package.

Vovici logo

) October 7, 2008 -- In just a week, iCIMS, a leading provider of talent management solutions, will bring clients from across the world together for its 2008 Annual Customer Advisory Council (CAC) meeting, hosted by iCIMS’ partner and client, CareerBuilder.com. The meeting will take place at the CareerBuilder.com headquarters in Chicago, IL, on October 13th and 14th.

) October 8, 2008 -- B2B marketing company Marketo today announced it signed 20 new customers in September, surpassing all prior company records in terms of deal size and volume. While the financial crisis is taking its toll across the nation, Marketo is thriving. The company's fast growth proves that even in uncertain times, companies need easy-to-buy solutions that align sales and marketing to drive revenue and increase return on marketing spend.

) June 18, 2009 -- Vovici, the pioneering provider of EFM solutions and survey software, today announced the availability of Feedback Intelligence Report Broadcaster, a cost-effective survey tool ideal for automating the distribution of individualized reports and survey analysis.

) August 27, 2009 -- Parature, the global leader in on-demand customer service software, announced today how its integrated customer feedback feature is empowering organizations to not only achieve customer satisfaction, but obtain customer loyalty. By enabling them to obtain valuable feedback from multiple channels organizations can easily gauge customer and account happiness.

) November 10, 2008 -- Consona Corporation (Consona), a leading provider of enterprise resource planning (ERP) software and customer relationship management (CRM) software and services for the companies of all sizes, today announced its inclusion in Software Magazine's Software 500 ranking of the world's largest software and services providers, now in its 26th year.

) February 2, 2009 -- Gate58 Marketing, LLC (Gate58), a leading provider of lead generation services to enterprise technology companies, announced record results for 2008. Annualized sales for the period increased by more than 300% for the second year in a row, reflecting Gate58's proven ability to build the sales pipelines of CRM, ERP, and IT management technology companies.

) June 18, 2009 -- Join Customer Experience Management expert, Lior Arussy from Strativity Group, for an interactive webinar that will reveal insight from 869 global executives. This one-hour session, hosted by TELUS, will provide business leaders with valuable insights into the best practices in Canada from Strativity's 2009 Customer Experience Management Benchmark Study, and a helpful perspective on their own practices. Registered webinar attendees will receive a complimentary copy of the report.

) November 12, 2008 -- etouches®, a leader in the meetings and events technology market, today announced the appointment of John Collins as Executive Vice President of Business Development. In this role Collins will be responsible for global business development, alliances, partnerships and sales.

John Collins

) March 6, 2009 - Vovici, the leading US software provider of platforms for online customer communities and advisory panels, and Verve, the European specialist in building, managing and maximizing the value from such communities and panels, have formed a strategic partnership in Europe. Verve will apply its skill in designing communities, recruiting members and conducting qualitative and quantitative research to provide a continuous stream of insight and innovation far more cost effectively than can be done with traditional methods.